Help Center

Here at Blunt we want to make sure that you are 100% satisfied with your purchases on this site. If for any reasons you are not satisfied with your order, you may return or exchange any products within thirty (30) days of the receipt of your purchase. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.

If you wish to return a product, then it must...

• Be returned within ten (10) days of receipt of your purchase.
  
• Be like new and not damaged.
  
• Have all tags still attached.
  
• Be sent back in its original packaging.
  
• Have all products that belong in the same order to be returned in one shipment.

If all of these conditions are satisfied, Blunt will refund the value of the returned product(s), sales tax included, less any original shipping costs and a one off restocking fee of $10. Blunt will not issue any refunds for returns that do not satisfy all of the conditions indicated above. However, you will have the option to request that your returned merchandise be shipped back to you, at your own cost, in the condition in which it was received.

• Items taken out of packages
  
• Items damaged by user
  
• Items without original tags
  
• Used items
  

Blunt will exchange your product once we have received your return. Please email care@bluntusa.com with an exchange request. Purchasers are responsible for shipping charges on items that are exchanged. Exchanges may be made on items of equal value only, not including shipping charges.

Blunt will begin processing your refund once we have received your returned item(s). Refunds are processed within approximately five (5) business days from the receipt of your return. Blunt will send you a confirmation email when your refund has been processed. Your refund will be credited back to the same card used from the original purchase. Your account should be credited within one to two billing cycles from the date of return depending on the credit card company that you use.

Shipping is free on all orders in the United States! This does not include any international orders.

Shipping usually takes 5-7 business days once your order has been placed. 

Once your order has been successfully placed you will immediately receive confirmation and the tracking information once your item has shipped to the provided email.  

Please email care@bluntusa.com with any issues you may have with receiving your order. 

We back and guarantee our umbrellas so if something structurally were to happen with your umbrella you can fill out the Blunt warranty form under the 5 Year Warranty page and we will repair or replace your umbrella asap. You can also contact care@bluntusa.com as well. 

Every BLUNT™ has a 38-point check before it reaches you. But there are some things you can do to ensure a great Blunt experience for years to come.

• BLUNT™ umbrellas feature high-performance, highly tensioned canopies. To ease the opening process in your new Blunt, leave it open overnight when first purchased.
  
• To maintain that silky smooth action, periodically wipe the shaft clean and apply a light layer of petroleum jelly (‘Vaseline’).
  
• The canopy can be cleaned with a damp cloth, or soft brush.
  
• Avoid dragging the canopy edge along the ground, as this may damage it.
  
• The BLUNT™ Umbrella Tips combine a robust design with easy replacement: if they become detached by accident, they can be simply pushed back into place.
  

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