Two year manufacturer's warranty

Yes, you must register your BLUNT Umbrella to access your warranty. This enables us to keep a record of your purchase for a seamless claims and repairs experience. Please provide proof of purchase when registering your BLUNT, or if the umbrellas has been gifted, provide details of the purchaser.

To start a repair, you’ll need to have your product registered in your B Hub account. Once you have logged into your account, follow the steps under the ‘My products’ tab to start a repair. Click here to create a B Hub account and register your product.

Yes, you sure can! At BLUNT, we have a repair not replace ethos and make every effort to repair first and foremost, whatever the case may be. However, if your umbrella does fall outside of the 2 year warranty or the extended B Hub warranty period, there will be a small repair and shipping charge. Our umbrellas are designed to be easily rebuilt if anything should happen. This is part of our sustainability efforts to eliminate the risk of them ending up in landfill.

Proof of purchase helps us to determine if your BLUNT is covered by warranty. If you do not have proof of purchase and wish to start a repair, please get in touch with our customer service team via our live chat.

All BLUNT Umbrellas come with a 2 year manufacturer’s warranty which covers the repair or replacement of any manufacturing faults that slip through our rigorous quality control checks. When you create a B Hub account and register a new product, an additional 2 years of manufacturer’s cover on mechanical parts is applied to this newly registered product, giving you 4 years of manufacturing fault cover. Please note canopy replacements, general wear and tear and shipping costs are not covered by the manufacturer’s warranty.

Our manufacturer’s warranty is a promise to repair or replace any faulty product that was, by mistake, missed when undergoing our rigorous quality control check process. This covers any faults caused by the way the product has been made, including but not limited to: part failures, material defects, production line errors. Any damage or deterioration resulting from accident, misuse, abnormal service or handling or neglect is not covered under our warranty. Damage caused by repairs or service provided by anyone other than an approved BLUNT service centre is also not covered by warranty.

Please see the table below summarising all inclusions and exclusions.